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Welcome to Ifelom (www.ifelom.co.za). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use our site.
1. Acceptance of Terms
By using our website, you agree to these Terms and Conditions and our Privacy Policy. We may update these terms periodically, and it is your responsibility to review them regularly.
2. Eligibility
To place an order, you must be at least 18 years old or have parental consent and a valid payment method.
3. Account Registration
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- You may need to create an account to access certain features.
- Responsibility: Keep your login information confidential and notify us immediately of any unauthorized use.
- Accuracy: Provide accurate and complete information during registration.
4. Orders and Payment
a. Product Availability:
All orders are subject to availability. We reserve the right to limit or cancel quantities.
b. Pricing:
Prices are listed in South African Rand (ZAR) and include VAT. Shipping costs are calculated at checkout.
c. Payment Methods:
We accept major credit cards, debit cards, and other payment methods as indicated at checkout.
d. Order Confirmation:
You will receive an email confirmation once your order is placed. If we cannot fulfill your order, we will notify you and issue a refund if applicable.
5. Shipping and Delivery
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- Delivery time: Typically between 2–7 business days within South Africa.
- Shipping costs: Calculated at checkout based on location and order size.
- Tracking: You will receive tracking information once your order is shipped.
Note: We are not responsible for delays caused by couriers or customs.
6. Returns and Refunds
Please refer to our Return and Refund Policy for detailed information on returns, exchanges, and refunds.
7. Product Descriptions
We strive to provide accurate product information. However, we do not warrant that descriptions, images, or prices are error-free.
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- If a product received does not match its description, you may return it in unused condition.
8. Intellectual Property
All content on our website—including text, images, logos, and designs—is the property of Ifelom and protected by intellectual property laws.
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- You may not copy, distribute, or exploit any content without our permission.
9. User Conduct
By using our website, you agree not to:
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- Engage in fraudulent activities.
- Upload or distribute malicious software.
- Attempt to gain unauthorized access to our systems.
Violations may result in suspension or termination of access to our site.
10. Limitation of Liability
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- We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
- Our total liability shall not exceed the amount paid for your order.
11. Indemnification
You agree to indemnify and hold Ifelom harmless from any claims, losses, or damages arising from your violation of these Terms.
12. Governing Law
These Terms are governed by the laws of South Africa. Any disputes will be resolved in South African courts.
13. Changes to Terms
We may update these Terms periodically. Continued use of our website following any changes constitutes acceptance of the new Terms.
14. Contact Us
For questions about these Terms and Conditions, please contact us:
Email: support@ifelom.co.za
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